Privacy Policy

Information we receive

We receive information you choose to send us by email, including your name, email address, company, message, attachments, and any other information you include. This may include inquiries sent through the contact page and applications sent through the careers page.

Our hosting provider may automatically process limited technical information needed to deliver and secure the website, such as IP address, browser type, requested page, and the date and time of a request. Neperian does not currently use analytics, advertising pixels, or non-essential cookies on this website.

How we use information

We use personal information to respond to inquiries, evaluate job applications, explore business or partnership opportunities, operate and protect the website, and meet legal obligations. We limit collection and use to purposes that a reasonable person would consider appropriate in the circumstances.

Consent and disclosure

By choosing to email us, you consent to our use of the information for the purpose described when you send it. We do not sell personal information. We may share information with service providers that support email, hosting, security, or business operations, subject to appropriate safeguards, or when required by law.

Retention and safeguards

We retain personal information only as long as reasonably necessary for the purpose for which it was collected and for applicable legal or business requirements. We use administrative, technical, and organizational safeguards appropriate to the sensitivity of the information. No method of transmission or storage is completely secure.

Your choices and rights

You may ask to access or correct personal information we hold about you, withdraw consent where applicable, or ask a question about our privacy practices. Some information may need to be retained where permitted or required by law.

External links and changes

This website may link to services operated by others. Their privacy practices are governed by their own policies. We may update this policy as our website and practices change. The effective date above identifies the latest version.

Contact us

For privacy questions, requests, or complaints, email privacy@neperian.ca or write to Neperian, Suite 1001, 403 Bank Street, Ottawa, ON K2P 1Y6, Canada. You may also contact the Office of the Privacy Commissioner of Canada if you are not satisfied with our response.